I've changed my mind! Can I cancel or amend an order?Updated 7 months ago
If you have changed your mind, we can process an amendment or cancellation, provided you inform us before dispatch or personalisation. Please get in touch at [email protected] as soon as possible and request a cancellation in the subject line.
We'll do our best to assist you. However, it's important to note that we cannot make order changes once your order is packed or dispatched, which is usually 24-48 hours after you place an order.
If we weren't able to make the desired modifications to your order in time, don’t worry. We offer hassle-free exchanges and returns for non-personalised products.