Extended Christmas Returns Policy 2026 🎄Updated 10 hours ago

Shopping for Christmas gifts? We've extended our returns period to give you extra peace of mind!

For purchases made between 11 November 2026 and 23 December 2026, we're extending our usual 30-day returns period, allowing eligible items to be returned until 31 January 2027.

What are the conditions for Christmas returns?

To qualify for our extended Christmas returns policy:

• Items must be unused, in their original condition, and suitable for resale.

• Items must be non-personalised.

• Returns must comply with our standard Returns Policy.

What if I purchased outside the Christmas returns period?

Orders placed outside 11 November – 23 December 2026 will follow our standard 30-day returns policy.

How do I return an item?

Simply visit our Returns Policy page for full instructions on how to return your order.

View Our Returns Policy

If you need any assistance, please contact our Customer Care team at [email protected]. We'll be happy to help! 😊