All of our Metro Collection products are designed at Snakehive HQ in the UK and are handmade in Turkey using full grain, cowhide leather which has been ethically sourced in Europe.

<div data-block="true" data-editor="dbpi4" data-offset-key="89g46-0-0" id="isPasted"><div data-offset-key="89g46-0-0"><span data-offset-key="89g46-0-0"><span data-text="true">All of our Metro Collection products are designed at Snakehive HQ in the UK and are handmade in Turkey using full grain, cowhide leather which has been ethically sourced in Europe.</span></span></div></div><div data-block="true" data-editor="dbpi4" data-offset-key="706c2-0-0"><div data-offset-key="706c2-0-0"><span data-offset-key="706c2-0-0"><span data-text="true">&#xA0;</span></span></div></div>

Where are the Metro products made?

To maintain the condition of your Metro Collection product, we would recommend using a damp cloth with a small dab of soap to clean the outer leather of the product.To clean the microfibre on the inside of the phone holder, we would recommend using a

<div data-block="true" data-editor="3m9os" data-offset-key="3u6lh-0-0" id="isPasted"><div data-offset-key="3u6lh-0-0"><span data-offset-key="3u6lh-0-0"><span data-text="true" style="font-size: 16px;">To maintain the condition of your Metro Collection product, we would recommend using a damp cloth with a small dab of soap to clean the outer leather of the product.</span></span></div></div><div data-block="true" data-editor="3m9os" data-offset-key="edo4f-0-0"><div data-offset-key="edo4f-0-0"><span data-offset-key="edo4f-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="3m9os" data-offset-key="3gh0i-0-0"><div data-offset-key="3gh0i-0-0"><span data-offset-key="3gh0i-0-0"><span data-text="true" style="font-size: 16px;">To clean the microfibre on the inside of the phone holder, we would recommend using a small brush to help lift any dirt out and then to use a damp cloth to blot any marks away.&#xA0;<br><br>We do not recommend using any cr&#xE8;me cleaners on the leather as this may affect the finish of the leather.&#xA0;</span></span></div></div><div data-block="true" data-editor="3m9os" data-offset-key="44b2o-0-0"><div data-offset-key="44b2o-0-0"><span data-offset-key="44b2o-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="3m9os" data-offset-key="5fde9-0-0"><div data-offset-key="5fde9-0-0"><span data-offset-key="5fde9-0-0"><span data-text="true" style="font-size: 16px;">Please do ensure that the leather case is completely dry before placing it down on any surfaces or attaching any accessories to the case!&#xA0;</span></span></div></div><div data-block="true" data-editor="3m9os" data-offset-key="8hpi6-0-0"><br></div>

How do I clean my Metro product?

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Snakehive Help Centre 

Here is a list of frequently asked questions for our Metro Collection!

Metro Collection

Product Queries

Find the Perfect Phone Case for Your Model at Snakehive

How do I know what phone model I have?

Find Your Perfect Shade – Explore Our Wide Range of Phone Case Colours

How many cards will this fit?

Is this MagSafe or compatible with wireless charging?

What is the difference between front clasp and side clasp?

Can I use contactless cards without removing them from the wallet?

Does this case have RFID protection?

What is the finish of this product?

Where are the Vintage products made?

How do I clean my Vintage product?

Vintage Leather Wallet's

How do I know if the Metro Watch Strap will fit my wrist or Apple Watch?

Which generation of iPad is the Vintage Leather iPad sleeve compatible with?

How do I remove a damaged screen protector?

What are the measurements of the Vintage Leather Bifold Wallet?

What are the measurements of the Metro Glasses case?

What are the measurements of the Vintage Glasses case?

How durable is the protector? (screen and camera protector)

Belt Pouch Dimensions

Belt Pouch

Accessories

What is Almost Perfect?

Do you offer exchanges for Almost Perfect products?

Do you have warranty for Almost Perfect products?

Almost Perfect

How do I claim my free keyring?

Keyring Claim

iPhone Model Dimensions

Samsung Model Dimensions

Google Model Dimensions

Huawei Model Dimensions

Phone Model Dimensions

Does the tempered glass screen protector cover the camera?

Tempered Glass Screen Protector

How long will it take to receive my order?

What should I do if my order doesn't arrive?

Do you deliver overseas?

Postage and Delivery

Can you take payments over the phone?

I've changed my mind! Can I cancel or amend an order?

I ordered the wrong phone case - Oops!

How do I get a refund?

Discover New Colours for the S21 Ultra Case!

I ordered the right phone case but a different one arrived!

How do I make a Warranty Claim?

No repairs service available

What should I do if I am experiencing issues completing my order online?

How do I get my invoice?

How do I return an item?

Order Queries

How do I sign up for extended two year warranty?

Our 12 Month Warranty

Our Lifetime Warranty

Warranty

How do I apply promo/discount codes?

I can't find my first time buyer 10% discount code?

Free Gifts

Discounts and Promotions

Can You Supply VAT Invoices?

Corporate Branding

Business Customers

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